TEACHING & LEARNING

CLASSES

At Neptune School, we provide Pupils with small class sizes, where the focus is on building trusting relationships and providing each Pupil with the support that they need.

By ensuring that each class has a high Team Member to Pupil ratio support, we can help Pupils overcome their barriers to learning and help them to make accelerated progress

Pupils are grouped based on a combination of their academic potential and their social and emotional needs; rather than their specific year group. This allows us to help Pupils develop positive relationships with their peers and develop the skills they need to become confident and independent learners.

The school day begins and ends with tutor time in order that Pupils have a consistent opportunity to prepare for the day and reflect on its successes.

Careers strategy

Careers education plays a vital role in the development of our Pupils. We place great importance on the value of each Pupil’s individual aspirations and wish to ensure that we can support each Pupil to reach their goals.

Each of our Pupils will have a personalised careers programme which is based around their own goals, strengths, and aspirations. Where possible, Pupils will be provided with encounters and opportunities tailored to their personalised goals. This will include experiences in workplaces, information sessions with employers, insights into higher education institutions and personal careers and development guidance.

Please consult our Careers and Work Related Experience Policy for further information

Curriculum information
is currently being updated
and will be available soon

Feedback from last Academic year

Philosophy on feedback

As part of our approach to reflective practice Phoenix Learning and Care recognise and embrace the importance of developing a culture of continual learning and development.  We welcome feedback on our achievements and the opportunity to share best practice, however we equally understand the importance of learning from our shortfalls. As such we welcome hearing about where we may have not lived up to our high standards and we truly value the opportunity to reflect and learn about areas that we need to develop further.

Within the last academic year we have received the following number of compliments and complaints.  

COMPLIMENTS
26
COMPLAINTS
3

If you would like to provide feedback to the school or wish to make us aware of a compliment or complaint then you can email the school direct.

Alternatively, you may contact our Operations Director (Education), Darren Jackson on: djackson@plcl.org.uk

We treat all concerns appropriately and all complaints are investigated thoroughly following our complaints policy and procedure which can be found within the Policies section of this website.  

REFERRALS

Our proprietors Phoenix Learning and Care, welcome enquiries for placements in any of our services.

Please call us on 03330 150331 or email referrals@plcl.org.uk

We will provide an initial response to all enquiries as soon as possible, advising the options available and indicative dates of admission.

The referrals team can discuss the local offer and where appropriate, put you in contact with the respective Registered Manager or Head Teacher to discuss the practical areas in greater detail.

The Young Person and/or pupil are openly encouraged to visit along with parents, guardians or Social Workers to see if the placement is suitable.

Once the placement is confirmed, we work to ensure a smooth transition including the completion of required documentation.

Equality, Inclusion and Diversity Statement

At our school, we are committed to providing a safe, inclusive and respectful environment where every Pupil is valued and supported to thrive. Guided by our Phoenix HEART values – Honesty, Empathy, Aspiration, Respect and Teamwork – equality, inclusion and diversity are central to everything we do.
We meet our duties under the Equality Act 2010 by:
  • Eliminating discrimination and disadvantage
  • Promoting equality of opportunity
  • Fostering respect and positive relationships
As a specialist setting, our approach is child‑centred, trauma‑informed and relational. We recognise that inclusion means meeting individual needs to ensure every Pupil can access, engage and succeed.
We achieve this through:
  • Creating environments where Pupils feel safe, heard and valued
  • Removing barriers to learning and wellbeing
  • Promoting belonging, positive behaviour and emotional safety
  • Working in partnership with families and professionals
Together, we create a community where everyone is treated with dignity, differences are respected and celebrated, and concerns are listened to and acted upon.